Terms & Conditions

Terms & Conditions

Welcome to Velvita London. These Terms and Conditions outline the rules and regulations for using our website and services. By accessing or shopping on our site, you agree to be bound by these terms. If you do not agree, please refrain from using our services.

• 1. General Information

• 1.1 Velvita London operates as an online fashion retailer specializing in women’s clothing and accessories.
• 1.2 These Terms and Conditions apply to all purchases made through our website. Additional policies, such as Shipping, Returns, and Privacy, are considered part of these Terms.

 

• 2. Ordering Process

• 2.1 When placing an order, you agree to provide accurate and complete details.
• 2.2 All orders are subject to availability. In the unlikely event that an item is unavailable after purchase, we will notify you and issue a refund.
• 2.3 Upon completing your order, you will receive an order confirmation email. This does not constitute acceptance of your order. Acceptance occurs once your order is dispatched.

 

• 3. Pricing and Payment

• 3.1 All prices are displayed in GBP (£) and include VAT, where applicable.
• 3.2 Velvita London reserves the right to change prices without prior notice. However, the price displayed at the time of your purchase will be honored.
• 3.3 Payments can be made using the methods available at checkout. All transactions are securely processed.

 

• 4. Shipping and Delivery

• 4.1 Velvita London offers various shipping options, outlined on our Shipping Policy page.
• 4.2 Estimated delivery times are provided but are not guaranteed. Delays may occur due to unforeseen circumstances beyond our control.
• 4.3 Customers are responsible for ensuring that the shipping address provided is accurate.

 

• 5. Returns and Exchanges

• 5.1 If you are not completely satisfied with your purchase, you may initiate a return within 14 days of receiving your order.
• 5.2 Items must be returned in their original condition, unworn, with tags attached.
• 5.3 Refunds will be issued to the original payment method after the returned item has been inspected. Shipping costs are non-refundable.
• 5.4 For detailed return instructions, visit our Returns Policy page.

 

• 6. Intellectual Property

• 6.1 All content on the Velvita London website, including text, images, logos, and designs, is the property of Velvita London and is protected by copyright laws.
• 6.2 You may not reproduce, distribute, or use any content from our website without explicit written permission.

 

• 7. Limitation of Liability

• 7.1 Velvita London will not be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website or services.
• 7.2 While we strive to ensure the accuracy of information on our site, we cannot guarantee that all content is free from errors.

 

• 8. Privacy Policy

• 8.1 Velvita London respects your privacy. Personal data collected during your interaction with our website will be handled in accordance with our Privacy Policy.
• 8.2 By using our website, you consent to the collection and use of your information as described in our Privacy Policy.

 

• 9. Governing Law

• 9.1 These Terms and Conditions are governed by the laws of England and Wales.
• 9.2 Any disputes arising from the use of our website or services will be subject to the exclusive jurisdiction of the courts of England and Wales.

 

• 10. Changes to Terms

• 10.1 Velvita London reserves the right to update or modify these Terms and Conditions at any time without prior notice.
• 10.2 It is your responsibility to review this page periodically for updates.

 

• 11. Contact Us

If you have any questions about these Terms and Conditions, please contact us:
Email: info@velvitalondon.com